Please review our list of Frequently Asked Questions so you have all the information you need to plan your trip to Dominica.
FREQUENTLY ASKED QUESTIONS
ENTRY REQUIREMENTS: The U.S. Department of State requires that travelers to and from the Caribbean have a valid passport. No Visas are required for U.S. and Canadian citizens, however it is the customer’s responsibility to ensure his or her own visa requirements, and no refunds will be awarded for customers denied access for lack of proper Visa.
EXIT REQUIREMENTS: There is a departure tax of $22.00 pp US payable at the airport upon departure in cash only.
UPON ARRIVAL: After clearing customs please wait outside the airport for your Castle Comfort representative, who will be there to greet you and provide you with transportation to the Dive Lodge. The trip lasts approximately one hour, and includes a wonderfully scenic and informative tour, with a cool rum punch or fruit punch awaiting you at the end of your drive!
FOOD SERVICE: The restaurant is open for breakfast from 7:30 – 9:00 am daily. Lunch is served from 12:30 – 2:15 pm and can be ordered before you depart for your morning dive and ready when for you by the time you hop out of the shower, leaving you plenty of afternoon time free for an island exploration. Dinner is served from 7:00 – 8:30 nightly.
NATURE TOURS: We highly recommend you spend some time exploring our incredible island. If you come to Dominica and don’t take the opportunity to see at least 1 of the islands 365 rivers and countless waterfalls, or sight-see for one of the 22 different types of dolphin or whale sighted on Dominica, you are missing out on the opportunity of a lifetime. Dominica is known as “the Nature Island” for good reason, and there are tours suitable for everyone.
LANGUAGE: English is the official language with Creole and French patois widely spoken.
TIME: Atlantic Standard Time. Dominica does not change time for Daylight Savings so from mid-fall to mid spring; Dominica is one hour ahead of the East Coast and the same time mid-Spring to mid-Fall.
CURRENCY: The Eastern Caribbean dollar (EC$) is the currency used locally. At the banks you will get EC$2.67 per US$1 cash, and EC$2.68 per US$1 travelers’ cheques. United States dollars, British Pounds and the Euro currency are acceptable everywhere on the island.
CREDIT CARDS/TRAVELERS’ CHECKS: Most hotels, restaurant, car rental agencies accept Master Card, Visa, and American Express as well as Travelers’ cheques, however credit cards will not be accepted by the hotel as a method for tipping the dive and hotel staff.
TIPPING OVERVIEW: A service charge has been included in your prepaid hotel bill, and will be added to all services and meals purchase at the resort. Additional tipping for special service is welcomed.
DRIVING: Driving is on the left side of the road, and the roads here are very narrow and tricky to navigate. Renting a vehicle is not recommended but can be arranged once on island if necessary. You will need to obtain a local drivers’ permit and must be between the ages of 25-65, have a least two (2) years driving experience and present a valid drivers’ license when applying for a permit.
DIVING: Check-in for diving is done at the Front Office upon arrival. Tanks and gear for shore diving is available 24/7 once you have registered. Boats depart at 8:30 each morning for a two tank dive, returning at approximately 1:00.
DIVE CARDS: Divers must have their dive certification cards. All major certification companies recognized. No one is permitted to dive without a valid certification card, unless participating in a Discover Scuba or Open Water Course.
WATER TEMPERATURE: Normally 78-84F degrees all year, slightly warmer in the summer and cooler in the winter. A 2-mm shorty to 3 mm full suit is recommended for scuba divers.
WEATHER: 75-85F year round, with cooler temperatures in the mountains. January to April is the dry season and July to October the green season.
WHAT TO WEAR: Lightweight, casual clothing may be worn all year, with a light sweater for cooler evenings in the mountains. Swimwear is not acceptable on the streets. Walking shoes and raincoats are recommended for hikes throughout the rain forest.
DRINKING WATER: The water is of good quality and safe to drink, however if you are accustomed to drinking bottled water or have a sensitive system, it may be best to drink bottled water, which is available for purchase at the bar or at local grocery stores.
ELECTRICITY: The resort and island operate on 220 V, but there is a 110V US style outlet in each room, along with 110 outlets available in the dive shop for the recharging of batteries.
Above: 220v plug and outlet.
TELECOMMUNICATIONS: All rooms have Cable TV and direct dial telephones. The resort offers free internet access for those who have their own wireless laptops. Wireless cards can also be rented. For those without computers, there is a computer available for internet use for a small fee of US $10.00 for 12 hours.